Google has rolled out a brand new pilot program letting local businesses chat directly with their customers straight from their search result listing. Go look at your Google My Business dashboard right now, and imagine all of those people who were viewing your business on Google every month had the opportunity to chat with you. If this pilot goes well and ...
As a small business owner money is often tight, especially in today’s economy; and proper organic SEO campaigns & ongoing organic marketing campaigns are usually outside of the budget for most. However there is quite alot you can do yourself to help improve the online presence of your business and start creating interactions from your customers. Create Online Listings For Your ...
DigitalOcean has announced the launch of a brand new online incubator program geared towards supporting startups. Meet Hatch – a unique startup program which not only offers participants access to DigitalOcean cloud for up to 12 months with a credit up to $100,000; but it also offers up free technical training and 1-on-1 mentorship – helping to provide an educational ...
It seems that Google is experimenting with a new method to verify businesses for the Google My Business program. Rather than waiting weeks for a post card, users who have an auto-receptionist setup on their phone will be able to verify their business listing using a company email address. This was first spotted by Kiran Kumar over on Twitter: We can ...
Back in early December, Facebook starting letting a small percentage of users within the U.S. stream live video from their phones directly to Facebook. This then expanded to all verified pages, and eventually all U.S. iPhone and Android users, and all business managers via the Facebook Pages Manager app. A new content format was not successfully created – and this ...
There are few things more annoying than needing customer support and having no way to quickly get it. Alas this is exactly the predicament I found myself in recently when GrubHub crashed as I was placing a Friday night dinner order. Unfortunately the system didn’t notify anyone of the crash, and I only found out 55 minutes later when I ...
A recent post over in the Google My Business Help Forum confirmed something we’ve long believed: clicks on you’re listing help boost your listings ranking. Search history: The number of times it has been useful historically on the basis of relevance, prominence and distance. Which basically means how many times someone has searched for a specific keyword, seen your listing, ...
When we come right down to it, no business will ever satisfy everyone. Eventually someone, somewhere, will have a bad day and take it out on your business. Yelp has always allowed you to handle certain responses and communications with your customers in a public or a private manner; however Facebook has always required you to reply to customers in ...
Facebook has released their Q2 2015 statistics, and apart from a 39% growth in revenue, there are some very interesting numbers in there that webmasters and marketers should take note of. First off 1.49 billion people access Facebook at least once a month, and considering that the global online population is currently estimated at 3 billion – that means that ...
An online presence is one of the most important things for small businesses these days – unfortunately not everyone is comfortable dealing with creating dozens of profiles for their business and then consistently monitoring them all and updating their listings. YellowPages took note of this, and today unveiled ypPresence Starter – a $69/mo solution which allows you to create, manage, ...
Google is constantly trying to make life easier for business owners & consumers alike – and their latest venture has been to offer you a way to see your wait time at a specific business so you can avoid long lines by being aware in advance. Google has introduced this new functionality via a “Popular times” display which has been ...
Everyone sends me emails. People ask questions, and tons of businesses send over their promotions, sales, and news. However plenty of my local restaurants, bars, lounges, and small businesses send me absolutely nothing. In-fact I’m expected to go out of my way to figure out whats new with them – and frankly this doesn’t make any sense to me. Email ...
This past July 4th I decided to stay in the city, and that spurred some severe annoyance before I discovered how many fireworks I can see from my rooftop. However well before I got to enjoy some beautiful less-than-legal firework shows from the top of my rooftop I had to eat – and that’s when I noticed something. Restaurant owners ...
Back in May I got my first look at the Facebook Bluetooth Beacon – and since then I have had several of them setup at various locations and have slowly been testing them out. While I was doing that – it seems more and more business owners and marketers out there were invited to try out the Facebook Beacon program ...
There’s been some speculation lately in the tech community that Verizon may acquire AOL – and this week that speculation was proven to be correct as Verizon announced it has purchased AOL for $4.4 billion, or $40 per share. Verizon’s vision is to provide customers with a premium digital experience based on a global multiscreen network platform. This acquisition supports ...
Looking to dive into the world of Facebook advertising for your own small business but have no clue where to start? In the past you were left contacting outside ad-specialists like myself, or reading through various blogs and help articles to get the answers you needed – however Facebook is determined to change that by launching online chat support. Through ...
I feel like we’re talking about new partnerships here all day today. Google & Twitter, Google & Apple, and now Adobe & Microsoft who announced the integration of Adobe’s Marketing Cloud Solutions with Microsoft’s Dynamics CRM. The partnership will offer businesses an integrated CRM-marketing solution across a range of industry segments including financial services, travel and leisure. It’s aimed at helping ...
Back in the summer of 2014 Facebook hosted 5 boot camp sessions for small business owners – and since then the count of Facebook small business pages is up to 40 million from last years 10 million. Facebook isn’t satisfied though so starting in June Facebook will kick-off another multi-city Boost Your Business tour. These half-day sessions will focus on ...
Skype is currently used by more than 300 million people these days and it many rely on it for more than just personal use. I can think of a few people, cough Illicit cough, who practically refuse all other sorts of communication methods especially for business use. Well, Illicit and everyone using Office 365 and Office 2013 will be happy to ...
Negative reviews SUCK! We all know this. We hate getting them and the majority of us don’t enjoy writing them. However as a business owner, how do we deal with them? Do we ignore them? Do we respond to them all? Do we take it personally? In the latest video release over on our YouTube channel I dig into some methods that ...