Looking to dive into the world of Facebook advertising for your own small business but have no clue where to start? In the past you were left contacting outside ad-specialists like myself, or reading through various blogs and help articles to get the answers you needed – however Facebook is determined to change that by launching online chat support.
Through the online chat support small businesses advertisers can get quick answers to their questions via a chat session and/or a screen share with a trained ad-specialist directly from Facebook. Live chat support will roll out in the US, UK, and Ireland only at first and will spread to additional countries later on in the year. Mobile chat & phone support is also in the pipeline. Head on over to Facebook for Business and click on Get Help to check out the Live Chat feature once it rolls out in the coming months.